Deposit Policy
Please keep in mind that when you’re booking an appointment, a professional is blocking their schedule for one on one time with you, meaning that time is held for you.
When sending a deposit and booking an appointment, please be aware of these policies:
- Deposits are non-refundable.
- Deposits are non-transferrable.
- With advance notice, we’ll work with you on rescheduling without requiring an additional deposit. Life happens, so we’ll be as reasonable as possible. Because of there being a little bit of interpretation of “advance notice,” more specifically at least a full business day before your appointment. Same day, or shortly before is not appropriate notice.
- Appointment cancellations may forfeit your deposit. Same as above, we can help you move your appointment to another day or time with reasonable notice.
- No-call no-shows may forfeit your deposit. We send text and email confirmations, as well as text and email reminders prior to the appointment. Missed it? Sorry, we’ll require a new deposit.
Feel free to let us know if you have any specific questions, we look forward to providing you with excellent service.
